Thank you for visiting and shopping at DreadCraftWales.co.uk!

The following terms and conditions constitute our Shipping Policy:

All orders are processed within 1-2 business days.

Orders are not shipped or delivered during weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will reach out to you via email.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times may vary depending on the selected shipping method and destination.

Return Policy

We strive to provide our customers with the best products and services. If you are unsatisfied with your purchase, we are here to help.

Returns:
To be eligible for a return, your item must be unopened and unused, in the same condition that you received it, and in the original packaging. You have 14 days from the date of purchase to return an item.

Refunds:
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.Please include a receipt or proof of purchase along with your return.